Beyond Hosting: How Interloc Cloud Services Delivers True End-to-End Ownership

When organizations move enterprise asset management systems like IBM Maximo to the cloud, they’re not just looking for infrastructure. They’re looking for reliability, accountability, and a partner who understands that uptime is only the beginning.

That’s where Interloc Cloud Services stands apart.

Modular Services Built Around Your Operating Model

Interloc Cloud Services is structured around three distinct offerings: Application Hosting, Application Managed Services (AMS), and Infrastructure Managed Services (IMS). Each service can stand on its own, or they can be combined based on a client’s operational needs, internal capabilities, and desired level of Interloc involvement.

Application Hosting provides secure, reliable hosting for Maximo and related enterprise applications. Hosting may include AMS where clients want Interloc to support both the hosted environment and the application layer.

Application Managed Services (AMS) provides ongoing application support, administration, troubleshooting, configuration assistance, and operational expertise. AMS can be delivered independently for client-managed environments, included with Interloc-hosted environments, or paired with IMS where clients need both application and infrastructure support.

Infrastructure Managed Services (IMS) focuses on the management, monitoring, maintenance, and support of the underlying infrastructure. IMS may stand alone for clients who retain application ownership, or it may be bundled with AMS for a broader managed services model.

While each service stands independently, many clients choose to combine them into a fully integrated model. This flexible structure allows you to select the right level of support without being forced into a rigid, one-size-fits-all service package. Interloc provides a single point of accountability across:

• Infrastructure performance and availability
• Application health and optimization
• Incident response and resolution
• Ongoing maintenance, patching, and updates

No handoffs. No ambiguity. Just clear ownership and faster outcomes.

Flexibility Without Compromise

Enterprise environments are rarely one-size-fits-all, and your cloud shouldn’t be either.

Interloc delivers flexibility across technology components, allowing clients to align infrastructure, database platforms, and architectural choices with their operational and regulatory requirements. Whether cloud-native, hybrid, or transitioning from on-premise, our approach adapts to your environment—not the reverse.

Real Access, Real Control

Many hosting providers treat access like a guarded vault. We don’t.

Interloc provides read/write access to both production and non-production environments, giving your team the visibility and control needed for reporting, integrations, and advanced operational workflows—without unnecessary barriers.

You stay in control of your system while we ensure it runs at peak performance.

Security as a Business Imperative

Security isn’t a feature—it’s a foundation.

Interloc’s environments are governed by rigorous controls aligned to SOC 2 and ISO 27001 standards, supported by formal change management, continuous monitoring, and executive-level oversight.

The result is a secure, compliant, and resilient environment that supports both operational and regulatory demands.

Personalized Service That Actually Feels Personal

Support shouldn’t feel like déjà vu.

With Interloc’s dedicated technical contact model, you will be assigned a dedicated individual who already understand your architecture, configurations, and operational priorities.

That means:

• Familiarity with your environment and business processes
• Faster problem identification
• Targeted resolution
• No repetitive discovery cycles
• A smoother, more efficient support experience

We don’t ask you to reintroduce your environment every time—you pick up where you left off.

Built for the Long Term

Interloc Cloud Services is designed for organizations that expect more than infrastructure—they expect a partner invested in performance, stability, and continuous improvement.

Because in mission-critical environments, success isn’t about where your system runs.

It’s about how well it performs—and who stands behind it.

Moving to the cloud requires more than planning—it requires a partner invested in your success. Interloc delivers the expertise, ownership, and operational rigor to take your Maximo Application Suite to the cloud—so your team can focus on driving your business forward.  

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This is just the beginning of our cloud series. We’ll continue breaking down what it really takes to build, manage, and optimize high-performing environments.

Keep an eye out for what’s next.