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On-Time, On-Budget Maximo Upgrades.

Interloc has successfully upgraded clients to Maximo 7.x from every version of Maximo.

Session 6577 - Maximo 7.6 - Time to Upgrade



Each Maximo upgrade starts with two things:  a discussion of requirements, and an assessment of the existing Maximo system. Many times, these two steps can be achieved quickly, and sometimes at minimum to no cost. Interloc partners with you to assess your needs and help you determine the best Maximo upgrade path for your business.

And while the end result – an upgraded Maximo system – is easily stated, Interloc understands that there are multiple components and several different strategies for achieving a successful Maximo upgrade.



Requirements Analysis and Process Documentation (As-Is, To-Be)

Interloc works with you taking the following steps to determine how to best optimize your Maximo implementation for your business during your upgrade. 

Documentation of existing processes  (as-is process)

Interloc will gather process information from you and provide thorough documentation of processes which may have been previously undocumented.

Adapting processes to Maximo

If possible, Interloc will work with you to simplify or modify existing business processes to better fit the Maximo application, often with the goal of maintaining as close to an out-of-the-box system.  This helps to reduce future effort in upgrading.

Adapting Maximo to processes (Gap Analysis and Options Analysis)

Interloc will help you match desired business process to functionality in Maximo, defining options available to effectively implement the processes.  Options generally include solutions involving configurations, customizations, and workarounds.

Application of best practices to processes

Interloc will apply industry-specific best practices knowledge to current processes, and recommend areas of process improvement that could or should be applied in Maximo to more closely align the organization with evolving standards, regulations, and practices.

Technical Upgrade Process

From a broad technical perspective, there are three possible approaches to a Maximo upgrade project:

  • Using the provided IBM Maximo upgrade utilities to run the upgrade
  • Installing the new version of Maximo and manually migrating components from the older system
  • Conducting a re-implementation of Maximo in cases where the gaps between the existing system and the desired to-be system are sizeable enough to treat the project as a new implementation of Maximo altogether

Interloc will work with you to outline all your options and recommend our best practices approach based on your current Maximo implementation and future goals.  

Interloc has significant experience with upgrades from different versions of Maximo to the latest.  In all instances, Interloc is prepared for the challenges that may exist, whether functional or technical in nature, and can anticipate most and manage all.  Interloc's technical expertise is second to none in this area.

Business/Functional Upgrade Process

From a functional or business perspective, several different components may apply to your Maximo upgrade, including:

  • Major process re-design as desired by the business
  • Process re-design where warranted by the availability of new functionality or an evolution in best practices
  • Gap analysis necessary to incorporate new Maximo usage areas or desired system modifications

As a company, Interloc brings to your upgrade industry experts, with Maximo knowledge.  Their business process engineering background provides an efficient and organized approach to your upgrade to achieve the greatest possible business outcome for your organization and specific industry.

User Acceptance Testing

After Interloc has completed system testing, we will hand the system over to you for User Acceptance Testing (UAT). Interloc recommends that you conduct thorough testing of, at a minimum, all components of Maximo that are intended for use.

Interloc recommends that you conduct end to end testing that replicates intended Maximo usage procedures, including approval flows, and automated generation of records. Interloc remains onsite throughout UAT to provide assistance, answer questions about function, provide ad-hoc training, and work through identified issues.

Delta Training

For Maximo upgrades, many times delta training is more than adequate for your users.  Delta training is simply training on the differences between the two Maximo systems.  This training consists of demonstration-based overview training with added focus on any areas that include new function. 

Interloc also provides additional training for Maximo users.

“Interloc Solutions has been an integral part of our upgrade process providing technical expertise, administrative insight, invaluable knowledge and experience driven guidance for our business practices.”
Walter Wellborn MMS/ECM Administrator, Tarrant Regional Water District

Ready for Your Successful Maximo Upgrade?